Terms of Services
Welcome to Usmania Honey! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or purchasing from usmaniahoney.com, you agree to comply with these Terms. Please read them carefully.
1. Use of the Website
By using our website, you confirm that you are at least the age of majority in your jurisdiction. You agree not to misuse the website for any unlawful or prohibited purpose. Usmania Honey reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
2. Product Orders & Confirmation
- Once you place an order, our Customer Care Officer will contact you to confirm details before shipping.
- Orders will not be processed or dispatched without confirmation.
- You are responsible for providing accurate shipping and contact information.
3. Pricing & Payment
- All prices are listed in PKR (Pakistani Rupees).
- We reserve the right to change product prices and availability at any time without notice.
4. Shipping Policy
- Orders are processed within 1 to 3 working days. Delivery time may vary depending on your region.
- Free Shipping is available for orders above Rs. 1500 PKR.
5. Cancellation Policy
- Orders can be cancelled before they are dispatched.
- Once an order has been dispatched, it cannot be cancelled.
6. Returns & Refunds
Due to hygiene and safety concerns, we do not accept returns or exchanges on food products.
Damaged or Incorrect Items:
Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, contact us immediately. We will evaluate the issue and take appropriate corrective measures.
7. Limitation of Liability
Usmania Honey is not liable for any indirect, incidental, or consequential damages that may result from the use of, or the inability to use, our website or products.
8. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Usmania Honey and is protected by applicable copyright and trademark laws.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts of Pakistan.
10. Contact Information
For questions or concerns regarding these Terms or your order, please contact us:
Email: info@usmaniahoney.com
WhatsApp Helpline: +92 315 0489580